Return Policy

Return Policy

We want you to be 100% satisfied with your purchase.

If you are not completely satisfied with your purchase, you may return it for a refund within 14 days of delivery to you (certain exceptions apply, please see below).

Items returned must be in the same brand new condition as they were sent to you, in their original packaging, and with all tags still attached. Merchandise cannot be returned if it has been used, worn, washed or damaged.

Shipping fees and gift wrapping charges are non-refundable.

All sales are final after 14 days of receipt.

Please note that if the item was a gift, we will be unable to issue a refund to anyone other than the person who originally placed the order.

All returns require a Return Authorization number (RA #). Returns must have an RA # written on the outside package to be accepted.


Easy Steps to Return an Item

  • Please contact us to request a Return Authorization #
  • Pack your return securely and include a packing slip. Circle the item(s) you are returning.
  • We are not responsible for lost items, so please INSURE accordingly. All packages must be prepaid - we cannot accept C.O.D.'s
  • Address the return package to:
                 Color Me Happy Boutique
                 Attn: Returns (RA # _______ )     <==== (fill in Your RA # here)
                 PO Box 144
                 Freeman MO 64746
  • Returned package must be postmarked within 14 days of delivery to you.
  • Upon inspection of the returned items, we will process your return to the original form of payment within 5 days.
  • Please allow up to 30 days for your credit to appear on your statement.
 
 
Any returns that we may accept at our discretion that do not meet our return criteria will incur a minimum 20% restocking fee.


Exchanges
 
Color Me Happy Boutique does not offer direct product exchanges. Instead, please place a new order for the product(s) you want as a replacement, and complete the return process of the original item(s).
 

 

Misship or Incorrect Shipment

We inspect all items as we receive them in stock, but on rare occasion mistakes do happen. If you received incorrect or damaged items, or feel your order is incomplete - we deeply apologize for the inconvenience and will correct it at our expense - please Contact Us immediately so that we may resolve the issue quickly.

However, please keep in mind that the incorrect/damaged item must still be unworn, unwashed and with all tags attached in order to be returned.

 

Return Guidelines and Limitations:

  • Items cannot be returned for any reason once the tags have been removed. Please thoroughly inspect your item(s) before removing the tags.
  • Shipping charges both ways are non-refundable (except if in rare instances we sent you a wrong size or item).
  • Returned items that were originally purchased with Free Shipping, will have our standard shipping charge subtracted from the refund.
  • Orders shipped with promotions will have the value of the promotion subtracted from the refund.
  • If shoes were sent in a box, be sure to return the box in a different box - please don't use the shoe box as the shipping box or there will be a 25% restocking fee for us to obtain a new box from the manufacturer.
  • Please note - some of the items we sell are quite delicate and have embellishments that may not hold up well with active children or in the wash. We are unable to accept returns or make concessions on items that were damaged while worn, shrunk in the wash or did not hold up well after being worn or washed. Please keep this in mind when ordering.
  • If you refuse the delivery of your package from the shipping carrier, you will be responsible for all shipping charges associated with returning the package to Color Me Happy Boutique.

Items Not Returnable:
  • Hair Accessories, including hair bows, headbands, hats.
  • Socks & tights.
  • Swimwear may not be returned.
  • Items from Sale and Clearance categories are Final Sale.
  • Personalized and custom made items are Final Sale.
  • Holiday merchandise (this includes velvet, Easter, Halloween, Christmas items) are Final Sale as of the date of the holiday.

Please contact us if you have ANY questions.

Thank You for shopping at Color Me Happy Boutique!
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